El monte RV rental`s Rental guide

Reservation

Please send the reservation after filling in the requirements. At this point the reservation is not confirmed. We will send the total fee and other details after checking the reservation status.

Confirm reservation after payment

Pre-payment is required. Reservation will be confirmed after the payment is received.
We accept major credit cards.

※The following credit cards are available to use.

※After reservation is confirmed, cancel fee will occur within 44 days before of your departure.

Start rental

Please come to the place of rental on reservation time in the afternoon. After checking the license, there will be an explanation of the RV, and the rental certificate will be issued. A $1,000 security deposit via Visa or Master card is required at the time of departure.Cash or Travelers Checks are NOT accepted. Required time is approximately 30min.

Return rental RV

Please fill up the gas before returning the RV. We will check the gas, outside damages and if there is anything left behind.
Overdue fee, gas fee(if not filled),and cleaning fee will be charged when returning the RV.

Caution

●Driver’s license

All drivers must have one of the valid driving licenses in below:

1.Japanese Driver’s License
2.International Driving Permit + Passport

*International Driving Permit must be based on Geneva Convention on International Road Traffic of 1949.
List of the contracting countries of the Convention at Geneva 1949
https://www.keishicho.metro.tokyo.lg.jp/multilingual/english/traffic_safety/drivers_licenses/geneva.html

3.Foreign Driver’s License + Japanese Translation + Passport

*Those who have a Foreign Driver’s License issued in Belgium, France, Germany, Monaco, Slovenia, Switzerland or Taiwan must carry Japanese Translation made by a duly authorities.

●Cancellation

Changes or cancellation after confirmation of reservation is subject to cancellation fee.

45 days before departure	No fee
16 ~ 44 days before departure	10% of total fee
2 ~ 15 days before departure	20% of total fee
One day before departure	80% of total fee
Departure day and No Show	100% of total fee

●Caution

Smoking inside the RV.(All our RVs are non-smoking)

Cooking that emits smoke and odor is prohibited inside the RV.

●Parking violations

RV users tend to think that parking on the streets is ok for a little bit. Parking violation will result in accidents and traffics. Parking violation will be the responsibility of the driver. Always park in parking lots.

In case of parking ticket issuance for illegally parked vehicle

・Attend to the police station mentioned in the parking ticket.
・Follow the legal procedure and pay for the fine.
・Return the RV after all procedure is finished.

Upon returning we will check the traffic ticket and the check/receipt received from the police.

※If the traffic ticket and check/receipt is not submitted (If we can not check the payment for the fine), we will charge the penalty mentioned below. Penalty fee will be refunded after payment of fine and submission of traffic ticket and check/receipt.
・Penalty fee ￥30,000（Tax included）

※If legal procedures and payment of fine is not followed, we will contact the police and decline any rentals in the future.